ERP systems perhaps were to deliver on three promises;
- Automate more business processes; perhaps approaching all of them. ERP systems have added great automation to a lot of new business processes since their introduction 25+ years ago.
- Consistent IT Tooling. ERP systems in some industries significantly increased the IT tooling consistency.
- Increase reporting ease and analysis. The thought was that with all the data under consistent tooling and automated by the same kinds of system, reporting processes would become much easier.