About the Mentors

Eric L. Denna


ERIC DENNA is married to the former Lyn Hoggan and they are the parents of seven children and a growing number of grandchildren. Eric is a native of Northern California and now resides in Orem, Utah. Eric has a bachelor degree in accounting from BYU, a masters degree in information systems from BYU, and a Ph.D in Information Systems from Michigan State University where he was the Coopers & Lybrand Doctoral Scholar. Eric has worked for Ernst & Young, Price Waterhouse, and Coopers & Lybrand. He was associate professor of information systems at BYU’s Marriott School of Management. After leaving academe he was chief information officer for Times Mirror Corporation, for BYU, and for The Church of Jesus Christ of Latter-day Saints. He was also Chief Operating Officer of The RBL Group (www.rbl.net) and SVP Operations and Global Process Design at Ascent Media (www.ascentmedia.com). He has served as a consultant to many organizations and is an experienced presenter at conferences, seminars, and symposia around the world. Eric is an advisor to Workday (www.workday.com), FlatworldKnowledge (www.flatworldknowledge.com), Proton Communications (www.protonc.com), and has been a research associate with The Research Board (www.researchboard.com). He has written five books and several scholarly and professional articles on the strategic use of information technology. He loves to hike, ski, garden, take long walks with his wife, sing with his wife, play with grandchildren, and hopes to return to writing some day.




Richard K. Roth


RickRICK ROTH retired from IBM in 2010 and is working as in independent consultant through his firm R.K. Roth LLC. He started his career as an instructor of accounting and finance at Iowa State University. He was with PricewaterhouseCoopers (PwC) for 25 years where he was admitted to the partnership in 1988. At IBM he was a Global Business Services (GBS) partner for 8 years after IBM acquired the PwC consulting practice in 2002. He has broad experience consulting with private and public sector clients. His primary area of expertise is design and implementation of high volume events-based financial and operational systems. He founded the Scalable Architecture for Financial Reporting (SAFR) practice at PwC in 1992 and remained the SAFR practice leader until his retirement in 2010. His primary emphasis has been on the systems aspects of financial transformation programs for some of the world’s largest financial institutions. He graduated from Iowa State University with a Bachelor of Science in Business Administration in 1975 and the University of Iowa with an MBA in 1976. He grew up in Waterloo, Iowa and currently resides in Canyon Lake, Texas with his wife Julia.


Jay R. Poulos

jayJAY POULOS is the President of General Systems Solutions, Inc. He has over 35 years of experience in systems architecture and systems development project management. He has vast experience in implementing large-scale application systems in diverse industries including financial services, manufacturing, retail, transportation and government. His primary area of expertise is design and development of high volume transactional-based software systems. He is a patent holder for an enterprise-scale software system that has been successfully implemented in several Fortune 100 companies. Mr. Poulos graduated from Oregon State University in 1972 with a Bachelor of Science degree in Mathematics. He began his career with the Oregon Department of Transportation in the Information Systems Division. In 1985, he formed a consulting company and partnered with Price Waterhouse to develop and implement a financial management system for the State of Tennessee. He continued the partnership with PricewaterhouseCoopers and currently partners with IBM on large-scale financial systems development projects for large worldwide financial institutes. Mr. Poulos has lived in Oregon for 55 years and currently has a residence in Salem and a horse ranch in Sisters with his wife Janet. His daughter is an elementary teacher in the Seattle area, married to a soon-to-be CPA.

Douglas F. Kunkel

DougDOUGLAS KUNKEL specializes in custom mainframe software development for difficult performance sensitive applications. He is an independent consultant and retired PricewaterhouseCoopers Management Consulting Principal. During his 44 year career, he has provided services to large retail companies, financial services corporations, state governments, and universities. His diverse career began in 1966 with development of custom university Student Registration software for the new IBM 360/67 computers. This was followed by development of Library Automation software and a role as key architect for the Washington Library Network (WLN). Douglas then transitioned into database design before joining Price Waterhouse’s Management Consulting State Government Practice. Employment with Price Waterhouse eventually lead to financial software development where he has remained for the past 20 years. Douglas holds a Bachelor of Arts degree in Mathematics and a Master of Science degree in Computer Science (1972) from Washington State University. As an Eagle Scout he has an ongoing connection to Boy Scouts of America having served as Scoutmaster on three different occasions. His ongoing service to his church community began with a 2 ½ year mission to Germany in 1962, and included a recently completed term as Bishop. Douglas was born in Ithaca, New York, and split his youth between Fort Collins Colorado, and Pullman Washington. Currently he resides in Oakland, California with his wife Kristin Carlsen of Yakima Washington. They enjoy their five children and eleven grandchildren.